Shipping updates and questions

Please see FAQ for more information.

Please reply to your order email with questions about orders.

NOVEMBER 12, 2025 UPDATE: Currently have all non-preorder items through 6997 packed with the intention of being taken to the post office later in the day.

I cannot accept cancellations/refunds on preorders anymore for 11/1-11/5 blanket preorder. Blankets have been ordered through the manufacturer. Please note that in order to order a blanket, all orders had to check a box stating they agreed to terms and conditions on the listing.

This is the information stated on the blanket product page:

Preorder Details:

  • Preorder closes on: November 5th.
  • Orders are submitted to the supplier 2 business days after closing
  • Design scale may vary Doodles and Sketches works with the manufacturer to scale designs appropriately to the blanket size. 
  • Anticipated delivery is early-mid December 2025 (add 1-2 weeks for international purchases)

📦 Shipping Notice:

The expected turnaround time from preorder close to the date we ship your order will be 4-5 weeks.

If you purchase other items with different turnaround times (like ready-to-ship or faster preorders), your entire order will ship once everything is ready – based on the longest turnaround time.

👉 To speed up delivery, please place separate orders for items with different TATs.

RETURNS:

This is a custom item- returns are not accepted. If there are issues with the order, please get in touch with me immediately. 

The agreement on the listing stated:

I acknowledge this is a preorder product has a 4-5 week turnaround time from November 7 2025 to ship to your home. Business days apply- anticipated delivery time is early/mid December 2025 for US buyers. International orders may require an additional 1-2 weeks shipping time.  By selecting this box I state that I have read product description for more information and I accept the terms.

Anybody who purchased a preorder product agreed they read the terms and conditions and that they accepted them.

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PACKING UPDATE: All non-preorder items through 6902 are shipping on Monday, November 10th, 2025. Please read below for stamped shipping information. I take pictures of all stamped envelopes if you would like to see a timestamped photograph of your envelope. Standard shipping will have tracking numbers. If you did not receive an email, please check your spam folder!


11/7/2025 Update: The first batch of preorder blankets are in process of being mailed to my facility. The second batch of preorder blankets are in production. The remaining third batch which will be ordered once I finalize majority of refunds will be ordered on 11/8/2025.


Doodles and Sketches is temporarily paused to catch up on order processing. Reminder that orders have a 10-20 day business processing time, pre-orders will come early-mid December.

Orders with stamped shipping will not have tracking. You will receive an email when we bring your order to the post office.


Office hours are Monday-Friday 9am-4pm CST. I will not be responding to emails outside of this time frame as of 11/6/2025 at 6pm. Please allow 1 business day for email responses. I will not be responding to emails on weekends.

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